Shipping Policy
Our top priority is the health and safety of our employees and customers. Our warehouse and fulfillment center complies with State-recommended social distancing and PPE guidelines to ensure safety and compliance with State, County, and other official mandates.
Our processing times are as efficient as ever. We offer a quick turnaround time and same-day shipping for all orders received before 10:00 AM PST. We notify you ASAP when your order ships or if we foresee any issues with fulfilling your order.
Our return policy can be found here. If you have any questions about your order or wish to cancel, please contact customer service at info@tanglecreations.com
On occasion Tangle Creations offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Tangle Creations ships to most countries worldwide via USPS and FedEx for all domestic and international packages.
Shipping & Handling Charges are as follows:
Domestic shipments to addresses within the contiguous United States receive Free Shipping on orders over $40.
USPS Orders can be tracked at: https://www.usps.com/
FedEx Orders can be tracked at: https://www.fedex.com/en-us/tracking.html
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.